The University System of Georgia Shared Services Center in Sandersville, GA is seeking applicants for the position of Customer Service Assistant The Customer Service Assistant provides high quality customer service to approximately 35,000 geographically dispersed USG employees, managers, and others via hotline and web to case resolution. The incumbent will provide HR, Payroll, and Benefits policy and process support as well as assistance in utilization of the time and labor management system, BOSS, HRIS systems, and USG’s internal self service intranet site. For more information about the Shared Services Center, please visit http://www.usg.edu/sharedservices/.
Minimum Requirements: Associate’s Degree in Business or a related field; five or more years experience in the human resources or payroll (additional experience can substitute for some of the education requirement); effective communication (verbal and written), organization and human relations skills; proficiency with computers and Microsoft Office Applications software, including word processing, spreadsheets, and databases; ability to prioritize, set goals and objectives, and follow through to completion; ability to work with diverse populations; successful completion of background investigation prior to employment.
Interested candidates should submit a letter of interest
and resume or Macon State application to:
Human Resources
Macon State College
100 College Station Drive
Macon, GA 31206
or by fax: (478) 471-5383
or email to: humanresources@maconstate.edu
Please be advised that should you be recommended for a position, the University System of Georgia Board of Regents policy requires the completion of a background check as a prior condition of employment.
Macon State College is an equal opportunity, affirmative action employer.
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